LaRitzy Box Review, July 2016

LaRitzy Box ($24.95 per month, price will be $29.95 per month starting in August; free shipping to US, $5 shipping to Canada, $10 shipping to other international addresses)

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My cute little Mini Satin thought the LaRitzy box was the perfect size for him!

LaRitzy was a monthly box that sent subscribers four to five beauty products from cruelty-free, vegan companies.  I am using the past tense because this is their last month of doing that.  Starting in August, they will be sending subscribers three or more beauty products from their own new line of makeup.  Some of the products will contain beeswax, so it will not be a strictly vegan box anymore.  The price is also going up, although current subscribers will have their price locked in at $24.99.  As you might remember from last month, I decided to cancel my LaRitzy subscription.  Unfortunately, I didn't cancel it in time and still ended up getting the July box.  

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Here's what came in the last LaRitzy Box before the big change:

My July LaRitzy box was worth $65.88.  Normally, I would be happy with that value, but, when the product information card lists the value at $105.49 and they've switched out the most expensive item for something that is $40 cheaper, I'm pretty upset.  It'd be one thing if they apologized and said they would fix it, but, instead, since they did this to many subscribers, they said that they've gotten too many e-mails to personally answer and would just give everyone a $10 credit for the shop.  I was hoping to get in touch with them before I wrote this article and that I would be able to report that they had resolved this issue to my satisfaction.  I've reached out to them via their contact page, Instagram, and now Facebook, and am still waiting to hear from them.  They did respond to me on Instagram to defend themselves and make excuses, but when I replied to their response and asked them to fix this for me, they didn't reply.  What a surprise.  If I do ever hear from them, I'll update this post, but, unless they work hard to make this right for their customers, I recommend steering clear of this company.  I'll explain exactly what happened below.

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First up, we have the Pretty Woman Nail Polish in Light Blue Ceramic.  Pretty Woman is a new company to me.  I checked out their other polishes on their website and loved that they play around with texture and finish.  The colors all look like a lot of fun!  Subscribers received either Light Blue Ceramic or White Ceramic.  I'm definitely glad I got the Light Blue because a plain white would be a little boring for me.  The Ceramic line of polishes from Pretty Woman has, as you probably guessed, a ceramic-like finish.  It is mostly matte, but has the slightest sheen to it.  I'd say it's similar to the finish of eggshell paint.  They recommend using a matte topcoat over it, but I found that that took away the slight amount of sheen it had, so I went without a topcoat.  I liked the color and effect of this polish, but I found it a little difficult to get it to go on as smoothly as I would have liked.  Because I couldn't apply a topcoat to it, it didn't last as long as I would have liked it to.  I'm hard on my nails, though, so it will probably last longer for you.  I hope to see more polishes from this company in other boxes.  Their chrome finish looks gorgeous!

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Jersey Shore Sun's Anti-Aging Lip and Hand Polish in Vanilla Bean is an exfoliating brown sugar scrub.  I haven't tried it on my hands, but I tried it on my lips and loved the results.  It made my lips feel extra soft and smooth.  It's hard in the tube, so you'll have to warm it up (either by rubbing between your hands or putting in a warm water bath) before using this.  I used it on the hottest day we've had so far this year, so I didn't need to warm it up further in order to use it.  It smells quite strongly of vanilla, which isn't my favorite scent, but it goes away after you rinse it off, so I can live with it.  At $25 for an ounce of this stuff, it's quite expensive for a sugar scrub.  It has vitamins and nutrients so it has anti-aging properties in addition to being exfoliating, but it still seems like a lot of money for what it is.

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The next product, Mahogany Naturals Monoi Healing Oil Serum, is where the issues came in.  Because Mahogany Naturals isn't responsible for the problems I had, I'll review the product first, then explain everything in the next paragraph.  The Monoi Healing Oil Serum is a hair oil meant for dry hair.  It's supposed to strengthen your hair, give your hair some extra shine, reduce frizziness, and condition your hair.  It has a tropical, fruity scent to it.  The oil is very lightweight and boosts your shine without weighing it down.  My hair has been pretty dry lately and prone to flyaways and this oil really helped get my hair under control.

The problem is not with Mahogany Naturals or their product.  Mahogany Naturals originally sent a shipment of the Monoi serum to LaRitzy for inclusion in this month's box.  LaRitzy told Mahogany that the shipment was damaged and Mahogany replaced it with the product listed on the product card, the Hydrating Repair Oil.  The Hydrating Repair Oil, a face oil, is worth $65.59, while the Monoi serum is worth $25.39, a $40.20 difference.  Apparently, according to LaRitzy, some of the Hydrating Repair Oil leaked during shipping and they ended up trying to put together boxes with a combination of the (supposedly damaged) Monoi oil and the Hydrating Repair Oil.  They didn't e-mail subscribers to let them know about this in advance for some reason.  Many subscribers would have rather waited a little extra time than get something different from what is on the card.  If you're going to substitute something, it should be worth approximately the same amount of money.  Perhaps the worst part about all this is that people who ordered the Mystery Box, which is just supposed to be a box of random leftovers from past months of LaRitzy, have posted pictures of the Hydrating Repair Oil in their boxes.  If LaRitzy didn't have enough of the Hydrating Repair Oil, why are people who ordered Mystery Boxes getting the oil before actual subscribers?  On top of all this, the oil leaked in many people's boxes, mine included.  LaRitzy finally sent out an e-mail apologizing for the issues and offering subscribers a $10 credit to their shop.  I don't want a $10 credit to their shop and I have told them so.  I want the Hydrating Repair Oil.  I'm still waiting to hear back from them.  If they had sent an e-mail before the boxes shipped, delayed shipping the boxes, substituted something of similar value, or didn't put the more expensive oil subscribers were supposed to get inside Mystery Boxes, subscribers wouldn't be nearly as angry.  If they had just left out the product information card and sent out an e-mail with a revised product information card, no one would have known that there was this mix-up and no one would be nearly as upset.  I was going to let the fact that it leaked all over my box slide because I didn't lose that much oil, but the substitution and LaRitzy's lack of communication in regards to the issue is what angered me.  LaRitzy has done this before with Jacq's Organics toner -- they listed one kind of toner on the card and put another kind in the box.  They seriously botched their response to this problem.  If all that wasn't enough, Mahogany Naturals was quite surprised to learn that subscribers were receiving the supposedly damaged Monoi Healing Oil Serum in their boxes that they were nice enough to replace with the Hydrating Repair Oil for LaRitzy.  

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Swatch of Orglamix Menthe Pure Mineral Corrector

Swatch of Orglamix Menthe Pure Mineral Corrector

The final product in my last LaRitzy box ever was the Orglamix Menthe Pure Mineral Corrector.  As you can see in the swatch above, it is a pale green color and it is meant to cover up any redness in your skin.  Usually I see color correcting products in liquid or cream form, not powder, so I was looking forward to trying this.  My chin has been a little red and splotchy looking lately.  I didn't have any pimples at the time, but there were those little dark spots that pimples leave behind long after they're gone that I wanted to cover up.  This powder goes on very smoothly and covered up the redness well.  I applied foundation over it and you wouldn't have known that I had pale green powder on underneath or that there had been any redness.  When I got home from work, though, I noticed that my chin had seriously broken out.  If you're prone to breakouts, I would recommend spot testing this first because my perfectly clear chin had multiple pimples at the end of the day.  The powder was the only different thing I used and I used it only on my chin.  There were no pimples in places this wasn't used, so I'm quite confident that this is the culprit.  That makes me sad because I really did like how this worked.  If you don't break out easily, I would recommend this if you need some color correction.

While LaRitzy seriously messed up this month, I'm quite happy with all the products in the box.  Though the Orglamix Menthe made me break out, it color corrected well.  Not everyone breaks out as easily as I do, so I think most people could use this product without a problem.  The Jersey Shore Sun Lip and Hand Polish worked well, but I have a lot of lip scrubs and didn't find this to work any better than any of the others.  I'll use it, but it's not something I would buy.  I am a big fan of Pretty Woman Light Blue Ceramic nail polish.  I loved the color and finish a lot more than I expected.  Finally, while the Mahogany Naturals Monoi Healing Oil Serum wasn't listed on the card, I ended up liking it.  I would have preferred to receive the Hydrating Repair Oil, but I'm still happy with the product I got.  For their last box before switching to their own products, they put together the best box they've had in months.  It's just too bad they had to mess that up with their lack of communication regarding product substitution.  I've talked to many a beauty box company owner and I know that they put a lot more time and energy into curating their boxes than you realize.  I understand things happen outside of their control on occasion and I'm very forgiving normally.  It's when beauty box companies don't communicate to their subscribers what's going on that I get upset.  It costs nothing besides a few minutes of time to write an e-mail to tell customers what's happening.  When a box messes up like this and is completely silent until subscribers start complaining, that's what makes me angry.  Beauty box companies, if you have issues when putting a box together, let your subscribers know before you ship them and you'll be much less likely to get complaints.  Your subscribers will notice the problem as soon as they get their box and they will be annoyed if they haven't been warned in advance.  We are much more forgiving if you let us know what's going on instead of making us send in complaints and wait for an answer.